Online Billing Statements
Online Billing statements for the Fall 2010 semester will be available May 22, 2010.
High Point University offers online billing to all undergraduate, day students. It it is very important that the online statement be viewed frequently throughout the fall and spring semester. Access to the online statement requires the students MyStuff username and password. Students can authorize their parents or guardians to view the statement. Authorization provides the parent with a direct link to the statement eliminating the need for the student's logon information. Authorization instructions are provided at the end of this page.
How To View Your Online Billing Statement
Accessing your online billing statement is as easy as logging on to your High Point University MyStuff Account. If you are a new freshman or transfer student, you will receive or logon and initial pin with your matriculation information. To begin, open your internet browser and go to http://www.highpoint.edu/. Near the top of the page, under the "Panther Point" heading, you will see a link to MyStuff. Click on the MyStuff link, then choose to "Log In" at the top of the page. Enter your User ID and password. Now choose "Students" form the menu option. The next screen will give you several options for viewing account information. Look for the "Financial Information" heading and choose "Online Billing Statement". On the next screen click on "Open Day Bill" If you have any problems with your logon, contact the Help Desk at 336-841-9417.
Information Included Within The Online Billing Statement
Your online billing statement provides you with the information you will need to pay your tuition and fees, choose a meal plan, accept or decline student insurance and authorize your parents to easily view your bill without a logon.
The statement is divided into seven areas; personal information, course schedule, billing information, financial aid, meal plan information, student insurance information and parent/guardian authorization.
Personal Information:
This is all about you: your name, student id number, and email address. If you will be living on campus, your housing assignment will be listed. You will also see information about your major.
Course Schedule:
If you have already registered, your class schedule will be listed. If you have made a recent change to your schedule you will have to wait until the system updates to see those changes online. Just check back the next day.
Account Summary:
The account summary lists your charges and credits. Your charges are the comprehensive fee and course fees if applicable. The credits are your payments and financial aid you have been awarded. If you have preregistered your statement is based on actual charges. If you have not registered your charges are estimated as a fulltime student. The statement will indicate that you have a balance or a credit. If you have a balance you must remit the balance by the indicated due date. The only exceptions are families enrolled in the TuitionPay monthly payment plan. If you are enrolled in the monthly payment plan, you will be billed monthly by TuitionPay.
Financial Aid Information:
This section provides information about your award status. The statement verifies that your registered hours match the number of hours that your financial aid is based open. If your financial aid is based on 12 credit hours and you are registered for less, there could potentially be a reduction in the amount of financial aid at a later date.
Meal Plan Information:
If you are a commuting student, disregard this section. Only boarding students (those living on campus) need to choose a meal plan. Meal plans are mandatory for all boarding students. The cost is included as part of your comprehensive fee. To view a complete list of meal plans, visit the Meal Plan Webpage. Once you have decided on your meal plan, you can choose the plan from the drop down box in this meal plan section. It is important that you click on the "choose" button to save your choice. You have the flexibility of changing your meal plan online until August 22.
Student Insurance Information - Very Important:
This section allows you to accept or decline student insurance. It is very important that this section be completed even if the student is covered under the parents medical plan. It is mandatory that all undergraduate students, registered fulltime be covered by a medical insurance policy. If you do not have medical insurance coverage, it is mandatory that you purchase the policy provided to you through High Point University. A student covered under their own policy or their parent's may decline the HPU policy by selecting "No". The student will then be prompted to enter their current insurance information and electronically sign to verify the information is correct. To save changes, click on update insurance information button. If a response is not received by the deadline, a policy will be purchased for the student and the student's account will be charged the annual fee. Once the policy is purchased, the fee cannot be refunded. For information about the HPU Insurance policy and the annual deadline for response, please visit the Student Insurance Webpage.
Authorization to View
Viewing the online statement requires a log on and password to the student's MyStuff account. To simplify the process for parents, the online statement allows the student to authorize others to see their bill. Once authorized, a parent will be able to view the statement without the need to login. The parent or guardian will have access to the online statement and will not be able to view any other areas of MyStuff.
To authorize, the student enters the email address of the parent. The parent will receive an email with a link directly to the online statement. The parent should save the email so they will have the link throughout the school year. If the parent loses the link, the student can remove the email address from the online statement and add it again. This will generate a new email to the parent.
If You Have Questions:
Your specific questions about the information within your online statement can be directed to the following areas:
Log In or Password: 336-841-9417 (I.T. Helpdesk)
Billing Charges, Meal Plans, Student Insurance: 336-841-9259 (Student Accounts)
Financial Aid Questions: 336-841-9124 (Financial Planning)
Room Assignments: 336-841-9231 (Student Life)
